FAQ - Frequently asked questions

Simply click on one the following questions to receive information about it.

General Questions:

I don't know my password anymore - can you help me?
Can I change the address of my homepage?
How can I delete my account?
How can I change the design of my homepage?
Why can't I find my site on Google?
How can I improve the position of my site on Google?
Am I allowed to earn money through ads on my homepage with ad banners?
Can I run a commerical website without paying for it?
Can I turn off the ads on my homepage?
Where do I get more help?

I don't know my password anymore - can you help me?

Should you have forgotten your password, simply click on "Login" and then on the link "Forgotten your password?".
Here you can enter your email address and you will then receive a link to reset your password.
If you don't know the email address you used for registration, simply send an email with your user name to our "Support".

Can I change the address of my homepage?

When registrating on own-free-website.com you get a so-called "subdomain", for example.page.tl.
Changing your subdomain username.page.tl to new-username.page.tl for example, is unfortunately not possible afterwards.
In such a case you can simply registrate yourself anew by our services.

How can I delete my account?

You can delete your account under the "Login" function by clicking on "Delete homepage" at the bottom of "Personal Preferences".

How can I change the design of my homepage?

You can change the design of your homepage by logging in and clicking on "Change Design" in the menu on the left. Under "Base design" you will find the basic design of your homepage. You can adjust it by clicking on the "Design options" which you will find further down. Here you can, for example adjust the colours of your design.
Other design changes are possible by choosing a flexible design, for example the "CSS Design". With this basic design you can position and design (almost) everything, however, skills in HTML and CSS are necessary.

Why can't I find my site on Google?

There are many possible reasons why you can't find your site on Google.
First of all, the search engine has to experience that your site exists.
To find out whether Google already knows your site, google "site:yourusername.page.tl". Should Google list your website, the search engine already knows your site.
Should Google not know your site: Google usually experiences it automatically because Google follows so-called "web crawler" links in the Internet. This means that if some websites have placed a link to your site, your website will be listed faster by Google of course.

How can I improve the position of my site on Google?

If you search for keywords such as "homepage for free" on Google, Google will list sites that fit the best to the keywords, according to the opinion of the search engine.
The Google algorithm is very complex and the positions of the results depend on very many factors.
This topic is so complex that many firms deal with the topic of "SEO" (search engine optimization).
Basically you can say that it's no waste to have many relevant contents of a specific topic on your website. The more text and contents your website offers, the more relevant Google finds your site for a specific subject area.
Furthermore, it is important that many links from other homepages lead to your website.
A simple "trick" for doing so, is to ask befriended website operaters (="webmaster") to place a link to your website. Theses links often appear on their own, should you have a site with interesting contents. The reason for this is that other people, who also deal with your topic might link the contents, should they find it interesting and should they want to share it with the users of their homepage.

Am I allowed to earn money through ads on my homepage with ad banners?

You can place ad banners on your website to earn money.
However, by doing so you need the Premium Ad-free.
For many websites it also pays off financially to turn off our ads, because instead of our ads you can for example place your own ad banner on your site to earn money.

Can I have a commerical website without paying for it?

Of course! You don't have to book Premium Ad-free even if you use your website commerically, e.g for your manicure salon or your association.
Only if you place ad banners that advertise foreign sites you need Premium Ad-free. Ad banners for non-profit organisations are of course an exception of this rule!

Can I turn off the ads on my homepage?

Sure, to do so you can simply book Premium Ad-free. We won't show any more ads on your homepage.

Where do I get more help?

Should you have further questions, you can either post them in the Board or send an email to the "Support".